Assistant Manager – Call Center 6PM-3AM

**Assistant Manager – Call Center at Wynn Resorts in Everett, United States** **What you'll do** - Assist with management of Room Reservations and PBX operations at the Integrated Call Center - Oversee call center team members and support management of call center strategy - Ensure all Encore Boston Harbor core values and property standards are implemented - Facilitate communication throughout the property by organizing meetings with team members **What they're looking for** - Experience in call center management or a similar role - Ability to maintain departmental performance and ensure excellent guest experience - Knowledge of applicable internal policies, federal and state laws, and regulations - Skills in hiring, performance management, and team development **Details** - Location: Everett, United States - Type: Full-time - Salary: $61000 - $66000 per year

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