Customer Success -Travel Operations Specialist
Hopper
Standort: Philippines - Remote, Canada (Remote)
Anstellungsart: full time
Travel Operations Specialist at Hopper (Philippines - Remote, Canada) **What you'll do** - Document and manage internal escalations, drafting SOPs to prevent recurring disruptions - Monitor multiple queues simultaneously, adjusting priorities in real time - Interpret travel advisories and coordinate workflows for schedule changes - Communicate with airlines, hotel providers, and customers to resolve escalated concerns **What they're looking for** - At least 1 year of experience in customer-facing or back-of-house airline/travel role - Proficiency with Sabre GDS, with knowledge of Amadeus and Travelport - Solid understanding of fares, airline contracts, ticketing rules, and NDC products - Strong English communication skills; French bilingualism is a meaningful asset **Details** - Location: Philippines - Remote, Canada - Type: FullTime - Salary: null
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