Customer Support Coach - NORAM

Cloudbeds

Standort: North America, United States (Remote)

**Customer Support Coach - NORAM** chez Cloudbeds à North America, États-Unis **What you'll do** - Assist customers in the use of our software - Resolve inquiries via phone, email, and chat - Troubleshoot and make outbound calls for escalated issues - Create training materials and update support resources **What they're looking for** - 1+ years of hospitality operations experience - Strong customer service skills - Ability to work in a remote team - Knowledge of hotel management software **Details** - Location: North America, United States - Type: Non spécifié - Salary: Non spécifié

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