SMB Onboarding Lead
Cloudbeds
Standort: Argentina; Mexico, United States (Remote)
SMB Onboarding Lead at Cloudbeds in Argentina; Mexico **What you'll do** - Lead and mentor a team of Onboarding Coaches to deliver exceptional customer support - Drive adoption of AI and modern tooling to eliminate administrative tasks - Guide team to focus on strategic onboarding guidance and deep product adoption - Champion Hospitality Before Efficiency approach with customers **What they're looking for** - Embody the Caring Rebel Mindset to cultivate and empower a world-class team - Experience in leading teams to deliver personalized customer experiences - Ability to standardize processes while personalizing meaningful interactions - Emotional intelligence and trust-building skills **Details** - Location: Argentina; Mexico - Type: Not specified - Salary: Not specified