Head of Supplier Enablement
GetYourGuide
Location: Berlin, Germany
Employment type: full time
**Head of Supplier Enablement at GetYourGuide in Berlin, Germany** **What you'll do** - Own the end-to-end supplier support experience across all regions and channels - Set and manage KPIs for response times, resolution rates, and supplier satisfaction - Act as the senior escalation point for major supplier operational issues - Lead three teams: Supplier Experience, Principal Model Operations, and Connectivity Support **What they're looking for** - Experience leading teams in supplier support or customer success environments - Strong operational excellence mindset with ability to improve processes and playbooks - Experience setting clear goals, ownership, and standards for multiple teams - Ability to partner cross-functionally and assert influence without structural authority **Details** - Location: Berlin, Germany - Type: Full-time - Salary: null
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