Manager, Managed Marketing

Toast

Location: Remote, US, Ireland (Remote)

Manager, Managed Marketing at Toast in Remote, US. **What you'll do** - Lead and develop a high-performing team of 10-12 Marketing Specialists, including hiring, coaching, and QA reviews. - Handle customer escalations and ensure compliance with marketing guidelines and brand standards. - Implement process improvements and innovative ways to scale the team and operations. - Drive customer growth through regular business reviews and identify expansion opportunities. **What they're looking for** - 8+ years in customer success or marketing, with 2+ years of leadership experience. - Process-oriented leader with experience building playbooks, SLAs, and QA mechanisms. - Excellent communication, interpersonal, and writing skills with a passion for developing people. - Strong project management skills and technical aptitude; hospitality background is a plus. **Details** - Location: Remote, US - Type: Not specified

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