Resort Services Supervisor

Westgate Resorts

Location: Kissimmee, United States

Employment type: full time

**Resort Services Supervisor** at Westgate Resorts in Kissimmee, United States **What you'll do** - Supervise Resort Services Operators to achieve service goals - Monitor call metrics and provide coaching - Resolve escalated guest concerns professionally - Analyze performance data and prepare reports **What they're looking for** - 3+ years of Resort Services or customer service experience - 1+ year of leadership or supervisory experience - Knowledge of call center metrics and CRM systems - Flexibility to work nights, weekends, and holidays **Details** - Location: Kissimmee, United States - Type: Full-time - Salary: null

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