Senior Decision Scientist, Customer Care Analytics
GetYourGuide
Location: Berlin, Germany
Senior Data Analyst, Customer Care Analytics at GetYourGuide in Berlin **What you'll do** - Own analytical problems for Customer Care team and drive recommendations - Build measurement frameworks for efficiency, friction, and outcomes - Deliver deep-dive modeling to quantify drivers behind contacts and refunds - Turn customer insights into actionable recommendations for Product and Marketing **What they're looking for** - 5+ years of experience in analytics or data science - Production-grade SQL and strong Python knowledge - Experience with experimentation and advanced statistical methods - Strong stakeholder management with senior leaders **Details** - Location: Berlin, Germany - Type: Not specified - Salary: null
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