Technical Customer Service Advisor - Italian Speaking (Bokun)

Technical Customer Service Advisor at Tripadvisor in Oxford **What you'll do** - Diagnose and resolve technical issues for customers - Handle inbound and outbound communication in English and Italian - Research and replicate reported problems, raise detailed bug reports - Maintain troubleshooting documentation and act as escalation point **What they're looking for** - Strong technical acumen with excellent communication skills - Ability to analyze complex issues and mediate between teams - Experience with customer support across multiple channels - Fluency in English and Italian **Details** - Location: Oxford, Hybrid (2 days in office) - Type: Not specified - Salary: null

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