VOA Customer Service Rep
Westgate Resorts
Location: Ocoee, United States
**VOA Customer Service Rep at Westgate Resorts in Ocoee, United States** **What you'll do** - Engage with trial owners through outbound calls and occasional inbound interactions - Assist with booking reservations and purchasing package upgrades - Resolve payment concerns and maintain account status - Collect payments and process account adjustments **What they're looking for** - Experience in customer service or collections - Ability to achieve performance metrics and quality standards - Skills in handling sensitive financial situations - Knowledge of FDCPA and departmental policies **Details** - Location: Ocoee, United States - Type: Full-time - Salary: null
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