Customer Support Coach
Cloudbeds
Location: Latin America, United States (Remote)
**Customer Support Coach at Cloudbeds in Latin America** **What you'll do** - Provide exceptional customer support to hotel partners across multiple channels - Troubleshoot issues and make outbound calls for escalated matters - Create training materials and update support resources - Gather customer feedback for future software releases **What they're looking for** - 1+ years of hospitality experience in hotels, hostels, BNBs, or similar - Native or fluent in English and Spanish, Portuguese is a plus - Excellent communication skills and a positive attitude - Previous customer service experience is a plus **Details** - Location: Latin America - Type: Not specified - Salary: Not specified
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